We've got you covered with end-to-end commissioning services, operation, and ongoing support provided by FuelCell Energy.
Dependable support for the life of your system
Experienced technicians and engineers can assist with commissioning, operation, and ongoing system support.
Customer Service
Our dedicated account managers respond to the daily needs and questions you have about your system.
Remote Monitoring
Systems are monitored 24/7 by operation technicians at our Global Monitoring and Control Center (GMCC).
Technical Support
Service technicians conduct proactive maintenance plans and are available for rapid on-site support.
Customer Portal
Our online portal connects customers with a real-time dashboard of their system's key performance metrics.
Commissioning and operation
FuelCell Energy implements facility improvements by assembling a world-class ecosystem of partners.
Safe and timely installation
Performance testing and final commissioning
Complete project support
Remote monitoring and operation
Our fleet is monitored around the clock by the team at our Global Monitoring and Control Center (GMCC).
24/7 system operation and monitoring
Data-driven insights to proactively anticipate issues
Analytical and diagnostic engineering support
On-site service and maintenance
Technicians work closely with our GMCC and engineering teams to keep your system running at peak performance.
Regularly scheduled proactive maintenance plans
On-site support available
Experienced field service technicians
Global fleet, local support
Our network of regional field service teams ensures rapid on-site support.
Customer portal
A custom performance dashboard gives owners a full picture of generation metrics.
Easy access to real-time performance data
Monitor key metrics to continuously improve performance
Transparent operating data to anticipate and avoid issues
Critical parts inventory planning
Our team maintains an inventory of critical spare parts to maximize the uptime of your investment.
Dedicated parts warehouse in Torrington, CT
Regionally stocked inventory of critical spare parts
Genuine OEM parts designed and approved for our systems
Have questions?
Talk to one of our application experts.
FuelCell Energy’s team is here to support you every step of the way. We’ll work to learn the details of your operation and recommend the best configuration to meet your goals. Let us know how we can help.
FuelCell Energy's 2023 Sustainability Report is now available. Learn more
